Hired Mychael for my mum (50s, hasn't exercised in 15 years, etc). She liked him very much and he did home visits for us until Corona hit; we then moved onto Zoom sessions 3 times a week. Jay worked with me briefly in 2016 to help me work on my shoulder surgery rehab. Both guys know what they're doing, they're pleasant to be around, and can work with all ages / experiences.